Warranty info / Returns

OUR RETURN POLICY

Biaggi accepts all returns for any reason whatsoever, as long as the customer requests a return within 30 days of receiving the order. Returned items must be in brand new condition, and must be returned with the original product packaging.

For orders over $75, Biaggi will pay for the return. Please email customerservice@biaggi.com to process your return, and we will get back to you within 24 hours. We will send you a return label via email, and we will process your refund as soon as the item gets back to our warehouse.

For orders under $75, the item is to be returned at the customers expense. Biaggi receives reduced shipping rates from UPS and other carriers. We can pass our reduce shipping costs to the customer by emailing a return shipping label and deducting the cost off of the refund. Please email customerservice@biaggi.com for more information. 

Should a return be necessary due to a manufacturers defect or a warranty claim, Biaggi will pay for 100% of the return.

All returns should be sent to:

Biaggi Returns

15820 Euclid Ave

Chino CA, 91708

 

 

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